CAREFUSION PHARMACY

Privacy Policy & Data Protection

Effective Date: September 14, 2026
Last Updated: September 14, 2026

At CareFusion Pharmacy, we recognize the sensitive nature of your personal and health information. We are committed to protecting the privacy, confidentiality, and security of information entrusted to us.

This Privacy Policy explains how CareFusion Pharmacy may collect, use, disclose, maintain, and protect personal information and health information when you visit our website, communicate with us, submit information to us, or use our pharmacy-related services.

CareFusion Pharmacy operates in accordance with applicable federal and state privacy and security requirements, including the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), as applicable.

1. Your Privacy Is Important to Us

CareFusion Pharmacy is committed to protecting your information and using it only for legitimate business, healthcare, pharmacy, payment, operational, and legal purposes.

We maintain policies and procedures designed to protect information from unauthorized access, use, disclosure, alteration, or destruction.

Access to protected health information is limited to workforce members and authorized parties who have a legitimate need to access the information for their assigned responsibilities.

2. Protected Health Information (PHI)

Protected Health Information ("PHI") is individually identifiable health information that is created, received, maintained, or transmitted by a covered entity or business associate and is protected under HIPAA.

Depending on the services you receive, PHI may include information such as:

  • Your name and contact information

  • Date of birth

  • Address and shipping information

  • Prescription information

  • Medication and refill information

  • Medical history and health information

  • Diagnosis or treatment information

  • Prescriber information

  • Insurance and billing information

  • Payment information

  • Information relating to pharmacy services

  • Communications between you, your healthcare provider, and CareFusion Pharmacy

CareFusion Pharmacy protects PHI in accordance with applicable HIPAA requirements and other applicable privacy laws.

3. Information We Collect

We may collect information that you voluntarily provide to us and information that is generated through your interaction with our website and services.

  • Personal Information

This may include:

  • Name

  • Address

  • Telephone number

  • Email address

  • Date of birth

  • Account information

  • Shipping information

  • Other information necessary to provide pharmacy services

  • Prescription and Health Information

When necessary to provide pharmacy services, we may receive or collect:

  • Prescription information

  • Medication history

  • Prescriber information

  • Treatment-related information

  • Health information

  • Insurance information

  • Information provided by your healthcare provider

  • Information necessary to process and dispense prescriptions

  • Payment and Transaction Information

We may collect information necessary to process payments, invoices, refunds, and other financial transactions.

Payment card information may be processed through third-party payment processors. CareFusion Pharmacy does not use payment information for purposes unrelated to processing or administering authorized transactions except as permitted by law.

  • Website and Technical Information

When you visit our website, certain technical information may be automatically collected, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of website activity

  • General website usage information

  • Information collected through cookies or similar technologies, where applicable

4. How We Use Information

CareFusion Pharmacy may use information as permitted or required by applicable law, including for:

  • Processing and dispensing prescriptions

  • Managing prescription refills

  • Communicating with patients and healthcare providers

  • Providing medication-related services

  • Coordinating prescription delivery

  • Processing payments and billing

  • Verifying insurance or coverage

  • Providing customer support

  • Communicating about pharmacy services

  • Maintaining pharmacy records

  • Quality assurance and quality improvement

  • Pharmacy operations

  • Regulatory and compliance activities

  • Fraud prevention and security

  • Responding to legal requests

  • Protecting the health and safety of patients

  • Improving our website and services

When HIPAA applies, uses and disclosures of PHI are handled in accordance with applicable HIPAA requirements and our Notice of Privacy Practices.

5. How We Share Information

CareFusion Pharmacy does not sell, rent, or trade patients' protected health information to third-party marketers.

Information may be disclosed or shared when permitted or required by law and when necessary to provide pharmacy services.

Depending on the circumstances, information may be shared with:

  • Healthcare Providers

  • Information may be exchanged with physicians, prescribers, medical practices, and other healthcare professionals involved in your care.

  • Pharmacy and Healthcare Partners

  • Information may be shared with authorized pharmacies, healthcare organizations, laboratories, vendors, or other parties when necessary to provide or coordinate healthcare or pharmacy services.

  • Payment and Insurance Partners

  • Information may be shared as necessary for payment, billing, insurance processing, and related activities.

  • Shipping and Delivery Providers

  • Information necessary to deliver medications or pharmacy-related products may be provided to authorized shipping or delivery providers.

  • Business Associates and Service Providers

    CareFusion Pharmacy may use vendors and service providers to perform functions on our behalf. Where required by HIPAA, appropriate contractual safeguards, including Business Associate Agreements, are used.

  • Government and Regulatory Authorities

    Information may be disclosed when required or permitted by law, including for regulatory, public health, safety, law enforcement, or governmental purposes.

6. Minimum Necessary Access

CareFusion Pharmacy follows the HIPAA principle of limiting uses, disclosures, and requests for PHI to the minimum necessary to accomplish the intended purpose, when the minimum-necessary standard applies.

Workforce access to PHI is based on job responsibilities and legitimate business or healthcare needs.

For example, an employee may have access to information necessary to perform prescription processing but may not have access to information unrelated to that employee's responsibilities.

7. Protecting Your Information

CareFusion Pharmacy maintains administrative, physical, and technical safeguards designed to protect personal information and PHI from unauthorized access, use, disclosure, alteration, or destruction.

Our privacy and security practices may include, as applicable:

  • Workforce privacy and security training

  • Role-based access to information

  • Password and authentication controls

  • Secure handling of paper records

  • Secure disposal of confidential information

  • Physical safeguards

  • Electronic security safeguards

  • Incident reporting and investigation procedures

  • Vendor and business associate safeguards

  • Periodic privacy and security risk assessments

  • Policies governing the use and disclosure of PHI

The specific safeguards used may vary depending on the information, system, service, and applicable legal requirements.

8. Employee and Workforce Responsibilities

CareFusion Pharmacy requires workforce members who have access to confidential or protected information to follow applicable privacy and security policies.

Workforce members are expected to:

  • Access information only when authorized

  • Use information only for legitimate work purposes

  • Protect passwords and authentication credentials

  • Avoid discussing patient information in unauthorized locations

  • Avoid unauthorized copying, photographing, downloading, or transmission of PHI

  • Secure paper and electronic records

  • Report suspected privacy or security incidents

  • Follow CareFusion Pharmacy's HIPAA Privacy & Security Compliance Policy

Unauthorized access, use, or disclosure of PHI may result in corrective or disciplinary action, up to and including termination, as permitted by applicable law and company policy.

9. Website Privacy

Our website may collect certain technical information to operate, maintain, secure, and improve the website.

We may use cookies or similar technologies where applicable to support website functionality, remember preferences, understand website usage, and improve the user experience.

We do not use website information to intentionally collect more personal information than reasonably necessary for the applicable purpose.

If third-party services, analytics providers, payment processors, communication platforms, or other technology providers are used on our website, their access to information is subject to applicable contractual, legal, and security requirements.

10. Communications

CareFusion Pharmacy may communicate with patients and authorized individuals by telephone, mail, email, text message, or other communication methods when permitted by law and when appropriate for pharmacy services.

Examples may include:

  • Prescription status

  • Refill reminders

  • Medication-related communications

  • Shipping and delivery information

  • Billing or payment communications

  • Customer service communications

  • Requests for information needed to process a prescription

Patients should understand that certain electronic communications may involve risks if the communication method is not fully secure.

Patients may contact CareFusion Pharmacy to discuss communication preferences or request reasonable alternative methods when available and required by applicable law.

11. Your Privacy Choices and Rights

Depending on applicable law and the circumstances, you may have rights concerning your information, including rights to:

  • Request access to certain health information

  • Request correction or amendment of information

  • Request confidential communications

  • Request certain restrictions on uses or disclosures

  • Request information regarding certain disclosures

  • Obtain a copy of the applicable Notice of Privacy Practices

  • Submit a privacy complaint

Some requests may be subject to legal limitations or verification requirements.

Requests involving PHI will be handled in accordance with applicable HIPAA requirements and other applicable laws.

12. Identity Verification

To protect your information, CareFusion Pharmacy may verify your identity before releasing, discussing, or modifying protected or confidential information.

Verification may be required before processing certain requests involving:

  • Prescription information

  • Medication information

  • Patient records

  • Billing information

  • Account information

  • Shipping information

  • Requests for copies of records

These procedures are intended to prevent unauthorized individuals from obtaining patient information.

13. Business Associates and Third-Party Service Providers

CareFusion Pharmacy may work with third-party companies that provide services necessary for pharmacy operations.

Examples may include:

  • Information technology services

  • Pharmacy software

  • Payment processing

  • Shipping and delivery

  • Document management

  • Electronic communications

  • Professional services

  • Compliance services

When HIPAA requires a Business Associate Agreement, CareFusion Pharmacy will maintain appropriate contractual safeguards governing the handling of PHI.

14. Information Security Incidents

CareFusion Pharmacy maintains procedures for identifying, reporting, investigating, and responding to suspected privacy and security incidents.

If an incident involving protected health information occurs, CareFusion Pharmacy will evaluate the incident in accordance with applicable law.

Where notification is legally required, CareFusion Pharmacy will provide notification within the time period required by applicable law.

15. Specially Protected Information

Certain categories of health information may receive additional protections under federal or state law.

Depending on the circumstances, additional requirements may apply to information relating to:

  • Substance use disorder treatment

  • Mental health services

  • HIV/AIDS

  • Genetic information

  • Reproductive healthcare

  • Communicable diseases

  • Other specially protected categories

CareFusion Pharmacy will apply additional protections when required by applicable law.

16. Children's Privacy

Our website and pharmacy services are not intended to knowingly collect information from children except when such information is provided in connection with legitimate healthcare, prescription, or pharmacy services and handled in accordance with applicable law.

Where a minor is a patient, information may be handled in accordance with applicable federal and state laws governing minors and healthcare information.

17. Data Retention

CareFusion Pharmacy retains information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide pharmacy and healthcare services, satisfy legal and regulatory obligations, resolve disputes, maintain appropriate business records, and protect the rights and safety of patients and the company.

Certain pharmacy, medical, financial, and compliance records may be required to be retained for specific periods under federal or state law.

When information is no longer required to be retained, it will be disposed of in accordance with applicable policies and legal requirements.

18. Third-Party Websites

Our website may contain links to third-party websites or services.

CareFusion Pharmacy is not responsible for the privacy, security, or content practices of third-party websites that we do not control.

We encourage users to review the privacy policies of third-party websites before submitting personal information.

19. Changes to This Privacy Policy

CareFusion Pharmacy may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal and regulatory requirements.

When we make changes, we may update the "Last Updated" date at the beginning of this policy.

We encourage you to periodically review this page for the most current version.

20. HIPAA Notice of Privacy Practices

This Privacy Policy is intended primarily to explain CareFusion Pharmacy's general website and information privacy practices.

Our HIPAA Notice of Privacy Practices provides additional information regarding how CareFusion Pharmacy may use and disclose Protected Health Information and describes applicable patient rights under HIPAA.

The Notice of Privacy Practices is available through CareFusion Pharmacy and may be provided to patients as required by law.

21. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the handling of your information, please contact CareFusion Pharmacy.

CareFusion Pharmacy

Email: Carefusionrx@gmail.com
Phone: (469) 502-3881
Fax: (469) 240-2469
Website: carefusionpharmacy.com

For privacy-related requests or complaints, please contact CareFusion Pharmacy using the information above and identify your request as a Privacy/HIPAA Request.

You may also have the right to file a complaint regarding privacy practices with the U.S. Department of Health and Human Services, Office for Civil Rights, as described in the applicable Notice of Privacy Practices.

Our Commitment

CareFusion Pharmacy is committed to protecting the confidentiality, integrity, and availability of patient information.

We continuously evaluate our privacy and security practices and seek to maintain appropriate safeguards for the information entrusted to us.

CareFusion Pharmacy
Committed to Privacy. Focused on Patient Care.