HIPAA NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

1.0 Our Commitment to Your Privacy

At CareFusion Pharmacy, we understand that your health and medication information is personal and confidential.

We are committed to protecting the privacy and security of your Protected Health Information ("PHI") while providing pharmacy services, processing prescriptions, coordinating with your healthcare providers, processing payments, and supporting your medication needs.

We are required by law to maintain the privacy of your PHI, provide you with this Notice of Privacy Practices, and follow the privacy practices described in this notice.

2.0 How We May Use and Disclose Your Health Information

CareFusion Pharmacy may use and disclose your PHI as permitted or required by applicable federal and state law.

  • For Treatment

We may use or disclose your PHI to provide, coordinate, or support your healthcare and pharmacy treatment.

For example, we may communicate with:

  • Your physician or other prescriber

  • Your healthcare provider

  • Another pharmacy involved in your care

  • Healthcare professionals involved in your treatment

  • Other persons or organizations involved in coordinating your healthcare

This may include information necessary to process prescriptions, clarify prescriptions, coordinate refills, discuss medication therapy, or provide other pharmacy services.

  • For Payment

We may use and disclose your PHI to obtain payment for pharmacy services.

This may include:

  • Processing insurance claims

  • Verifying insurance eligibility

  • Billing you for services or medications

  • Processing payments

  • Resolving payment or billing issues

  • Communicating with health plans or other parties responsible for payment

  • For Health Care Operations

We may use and disclose PHI for our healthcare operations when permitted by law.

Healthcare operations may include:

  • Quality assurance and quality improvement

  • Prescription and refill management

  • Pharmacy administration

  • Staff training

  • Compliance activities

  • Auditing

  • Risk management

  • Patient safety activities

  • Business planning

  • Regulatory compliance

  • Maintaining the security and functionality of our pharmacy systems

  • As Required or Permitted by Law

We may use or disclose PHI when required or permitted by applicable federal or state law.

This may include disclosures for:

  • Public health activities

  • Government oversight

  • Law enforcement

  • Court or administrative proceedings

  • Subpoenas or other legal processes

  • Workers' compensation

  • Certain reports required by law

  • Preventing or addressing serious threats to health or safety

3.0 Information We May Share With Your Healthcare Providers

CareFusion Pharmacy may communicate with your physicians, prescribers, medical offices, and other healthcare professionals involved in your care.

For example, we may share or obtain information concerning:

  • Prescriptions

  • Medication history

  • Refills

  • Dosage or directions

  • Drug interactions

  • Allergies

  • Treatment-related information

  • Insurance or payment information when appropriate

These communications help us safely and accurately provide pharmacy services.

4.0 Your Rights Regarding Your PHI

You have important rights regarding your health information maintained by CareFusion Pharmacy.

Right to Inspect and Obtain a Copy

You have the right to request access to certain health information and pharmacy records we maintain about you, subject to applicable legal requirements and limitations.

You may request a paper or electronic copy when available.

Right to Request an Amendment

If you believe information we maintain about you is incorrect or incomplete, you may request that we amend the information.

We may deny an amendment request when permitted by law, but we will provide you with a written explanation when required.

Right to Request Confidential Communications

You may request that we communicate with you about your health information in a particular way or at a particular location.

For example, you may request that we contact you:

  • By telephone

  • By mail

  • By email

  • At a particular telephone number

  • At an alternative mailing address

We will consider reasonable requests as required by applicable law.

Right to Request Restrictions

You may request restrictions on certain uses or disclosures of your PHI.

We are not required to agree to every requested restriction.

However, when you pay out-of-pocket in full for a healthcare item or service and request that the information not be disclosed to your health plan for payment or healthcare operations, we will generally honor that request unless disclosure is otherwise required by law.

Right to an Accounting of Certain Disclosures

You may request a list of certain disclosures of your PHI made by CareFusion Pharmacy, subject to exceptions provided by law.

Right to Receive a Copy of This Notice

You may request a paper copy of this Notice of Privacy Practices at any time.

You may also access the current notice on our website.

Right to File a Complaint

You have the right to file a complaint if you believe your privacy rights have been violated.

You may file a complaint with CareFusion Pharmacy or with the U.S. Department of Health and Human Services, Office for Civil Rights.

You will not be retaliated against for filing a privacy complaint.

5.0 Personal Representatives

If you have a legally authorized personal representative, such as a parent, legal guardian, or person holding appropriate healthcare authority, that individual may exercise certain rights on your behalf as permitted by law.

CareFusion Pharmacy may verify the person's authority before releasing or discussing PHI.

6.0 Family Members and Other Persons Involved in Your Care

When permitted by law, we may disclose limited information to a family member, close friend, caregiver, or another person you identify who is involved in your healthcare or payment for your healthcare.

We will generally limit such information to information relevant to that person's involvement.

7.0 Marketing and Sale of PHI

CareFusion Pharmacy does not sell your Protected Health Information.

Uses or disclosures of PHI for marketing purposes will be handled in accordance with HIPAA and applicable law. When an authorization is required, we will obtain the appropriate authorization before making the use or disclosure.

8.0 Protection of Your Health Information

CareFusion Pharmacy maintains administrative, physical, and technical safeguards designed to protect your PHI from unauthorized access, use, disclosure, alteration, or destruction.

Our privacy and security program includes measures such as:

  • Workforce privacy and security training

  • Appropriate access controls

  • Confidential handling of patient records

  • Secure handling and disposal of paper records

  • Security procedures for electronic information

  • Workforce confidentiality responsibilities

  • Incident reporting and investigation procedures

  • Vendor and business associate safeguards

  • Periodic privacy and security risk assessments

  • Policies governing access to and disclosure of PHI

Access to PHI is limited to authorized individuals who have a legitimate need to access information to perform their job responsibilities or provide healthcare and pharmacy services.

9.0 Electronic Communications

CareFusion Pharmacy may communicate with you by telephone, mail, email, text message, or other communication methods when permitted by law and appropriate for pharmacy services.

Examples may include:

  • Prescription notifications

  • Refill reminders

  • Medication-related communications

  • Shipping notifications

  • Delivery information

  • Billing communications

  • Patient support

  • Requests for information necessary to process a prescription

Electronic communications may carry certain privacy risks. Please contact us if you have questions or concerns regarding your preferred method of communication.

10.0 Business Associates and Service Providers

CareFusion Pharmacy may use third-party service providers to support pharmacy operations.

These services may include:

  • Pharmacy technology

  • Information technology

  • Payment processing

  • Shipping and delivery

  • Document management

  • Communication services

  • Professional services

  • Compliance and administrative services

When required by HIPAA, CareFusion Pharmacy will enter into appropriate Business Associate Agreements or other legally required arrangements with applicable parties.

11.0 Specially Protected Health Information

Certain types of health information may receive additional protections under federal or state law.

Depending on the circumstances, additional requirements may apply to information concerning:

  • Substance use disorder treatment records

  • Mental health information

  • HIV/AIDS

  • Genetic information

  • Reproductive healthcare

  • Communicable diseases

  • Other specially protected information

CareFusion Pharmacy will comply with applicable additional privacy requirements.

Where applicable, CareFusion Pharmacy will provide the protections required for substance-use-disorder records under 42 CFR Part 2 and other applicable law.

12.0 Breach Notification

CareFusion Pharmacy maintains procedures for identifying, investigating, and responding to privacy and security incidents.

If a breach of unsecured Protected Health Information occurs that requires notification under applicable law, CareFusion Pharmacy will provide notification as required by federal and state law.

We will also take reasonable steps to investigate the incident, mitigate potential harm, and implement appropriate corrective measures.

13.0 Our Responsibilities

CareFusion Pharmacy is required by law to:

  • Maintain the privacy and security of your PHI

  • Provide you with this Notice of Privacy Practices

  • Follow the terms of the notice currently in effect

  • Notify affected individuals when required by law if a breach occurs

  • Provide you with information regarding your privacy rights

  • Follow applicable federal and state privacy requirements

We will not use or disclose your PHI for purposes other than those described in this notice unless permitted or required by law or you provide an appropriate written authorization when authorization is required.

14.0 Changes to This Notice

CareFusion Pharmacy reserves the right to change this Notice of Privacy Practices.

If we make a material change to our privacy practices, we will update this notice and make the revised notice available as required by law.

The current version will be available on our website and upon request.

The effective date will be displayed at the beginning of the notice.

15.0 Questions, Privacy Requests, and Complaints

If you have questions about this Notice, want to exercise your privacy rights, or believe your privacy rights have been violated, please contact CareFusion Pharmacy.

CareFusion Pharmacy

Privacy/HIPAA Contact

Email: Carefusionrx@gmail.com
Phone: (469) 502-3881
Fax: (469) 240-2469
Website: carefusionpharmacy.com

Please identify your communication as a HIPAA Privacy Request or Privacy Complaint when appropriate.

You may also file a complaint with:

U.S. Department of Health and Human Services
Office for Civil Rights

CareFusion Pharmacy will not retaliate against you for filing a privacy complaint.

CareFusion Pharmacy

Your Privacy. Your Information. Our Responsibility.